Renaissance Asheville Hotel

We liked the convenient location. Staff was nice.

Parking near the hotel want the greatest. The breakfast service/wait time was awful. Didn't seem ready to handle the number of guests for breakfast.

Compact, clean, tastefully decorated room with excellent housekeeping. As a swimmer, the pool is top notch.

I think the food in the restaurant needs to be upgraded in presentation and quality. Service was good..

Good parking and excellent location for downtown

I liked the location, which is walking distance into Asheville. Large parking lot. The shower/towels/bathroom were very nice. The beds were comfortable. Amenities were fine.

The room was small by American standards and the air conditioner, while it worked very well, was noisy.

The staff was incredible.....especially your Brazilian restaurant manager (Sa...), Joanne at the bar and Alex at the front desk. Attention to detail - all went above and beyond to make sure our stay was wonderful. Loved the pool!

Rooms were way to noisy. The walls are paper thing. Especially in 1005 its down at the end of the corridor. 1027 was better.

It was close to downtown

The only thing about the hotel I liked was it was within walking distance of downtown .The room rates were very high for what was offered. At the prices we paid they should have at least included breakfast We booked this room because we waited to late to get a room for a concert and we took what we could find. We will not stay there next year.

Comfy beds and we loved the rosemary mint bath products provided! Loved having a cool view of Asheville from the 7th floor.

Very beautiful, close to city and food was good. We were there for New Years and enjoyed the complimentary drinks.

The entire trip was great. The ease and friendliness of check in to the server at the bar made it a great trip. Everyone was super friendly and helpful. I would gladly tell others to stay here! Thanks for a great trip.

The pillows! They were toddler sized and went flat as soon as you lay your head down. There were only two for a queen size bed, they did make it hard to sleep at night. Maybe a real size pillow that is not filled with feathers so it has some cushion to it as you lay down. The bathroom exhaust fan did not work or there was not one. My husband is an engineer in the industry and even checked with a tissue to see if it was working.

I loved the staff, the bellhop is very helpful in transferring your luggage for you. I loved the beds, very comfortable.

Really could use valet parking seeing we had to park in back and walk down, and it was freezing cold. It was very cold and drafty in lobby due to the rotating door. The bathrooms are very small and tight, but my husband loved the rain shower head....all in all loved it and would definitely stay again.

beds were comfortable

There was dust around lamps and on lighted mirror.

50% of lights around bathroom mirror were out. Bathroom fan was broken. Bathroom floor could have been cleaner.Very limited TV channel choice.

Rooms were small and breakfast over priced for average food.

Location, breakfast good

View out window looked at roof air conditioners. Dirty window. Mattresses awful, rolled to center, ran out of tissues

Nicely located, older hotel but well maintained. Rooms were comfortable and well decorated. Friendly staff.